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Information for Tourists

If you find what you believe to be is an abandoned, stray or injured animal in need firstly please try to get the animal to the nearest vet for help..

any situations re abuse of an animal please go to the nearest police station with photos and details to report the situation...the police will follow up your complaint and try to  find the owner of the animal they are very keen to follow the new guidelines they have been issued and will help

you can contact us using the form opposite. We will try to respond to your message as soon as possible to offer you advice on what to do.

If you wish to adopt a stray you have asked our help with there will be nominal costs involved including board which covers expenses such as food and vet visits  until the animal can travel,30 euro per week ,all costs relating to passports inc chip.vaccinations and passport ned to be paid and any blood tests/x rays needed ,we will advise when the vet tells us 

Please remember there is no guarantee that we will be able to help but we will always try to do what we can. We are a charity and operate with volunteers and donations. 

When you contact us please try to include the following information which is really important to us so we can try to help the best way we can.

1. Where on Crete you are

2. The accommodation you are staying at

3. Your contact details

4. If you have any transport

5. Any other details about the situation you feel are important for us to know about 

We can give you advice on adopting the animal you have found should you wish to do so if its not microchipped and is a stray 

If you wish to advise us about a particular cruelty please ensure you take photos of the animal and the conditions at the time as evidence ,you will also be advised to try to visit the ;local police station to report the situation and make a report  ,the police are duty bound to visit the scene and if the animal is owned they should seek out the owner  and speak to them regards improving the conditions ....please note we cannot legally  just go and remove and animal from a chain/rope or garden ,the police must be notified ...

Tourist Advice: For many of the abused, abandoned and neglected animals in Greece there is little you can do to help.

There are laws protecting animals but they are rarely enforced. However, a recent directive from the Greek Government instructs the police to respond immediately to all complaints of animal abuse and to enforce the law where abuse or cruelty is proven.

You can read the directive HERE.

1. NEVER bring a dog or cat into your apartment. It is unfair to allow a stray to become attached to you because the day will come when you have to leave and will have to put them back on the street. In other words, just when they’re made to feel loved and secure, they’re abandoned … double betrayal!

2. If you want to feed the strays, do so away from the hotel you are staying at. If the dogs/cats know they will be fed, they will hang around, which is something hotel owners and staff do not appreciate. The dogs/cats risk being hit, poisoned, or even driven into the mountains where they are left to starve. This is NO exaggeration!. If you feed dogs/cats, don’t hang around, but leave while they’re eating. Don’t let the animals become too attached to you, as they will miss the affection you give them after you leave.

3. Don’t let the dog(s) / cat(s) you have befriended follow you around. It may seem flattering, but when you leave, they will once again have to fend for themselves.

4. If you find an injured animal, a tourist information office (or the owner of the hotel where you’re staying) should be able to give you details of where a vet can be found or if there’s an animal welfare organisation you could contact. However, taxi drivers (in general) are not willing to put an animal into their cars, nor are they allowed on public transport (buses etc).

5. If you are upset by the plight of animals, don’t ignore it, thinking that there’s nothing you can do to make a difference …. make a fuss … be vocal!! In addition, on your return home, please complete the ‘complaints’ form – see below for details.

1. If it is safe to do so and you are able to communicate with the owner, politely explain that you do not agree with the way the animal is being treated and offer suggestions for improving the situation.

2. Report the incident to the nearest police station, giving your name and contact details when you make the complaint. Make sure you have accurate details of where the incident occurred or where the animal is located. Take photos and provide them as evidence of your complaint.

3.Show the police a copy (in Greek) of the government directive that instructs them to investigate your complaint and answer in writing, detailing the action taken. You can download a Greek version of the letter or an English version by going on to the Greek Animal Rescue site  HERE

Complete the tourist complaint form which can be found on the Greek Animal Rescue site HERE and send it to the following e-mail addresses and the Greek Tourism Organisation (address below). Please send photos if available.

[email protected]

[email protected]

[email protected]

The Greek Tourism Organisation (EOT)
Dept of Complaints and Consumer Protection An. Tsocha 24 & Soutsou
11521 Athens


1. Be polite but persistent with members of the public and the police Warning: Swearing and bad language is an offense in Greece and you can be arrested for using it, so no matter how you feel, be polite.

2. Stealing animals is also an offense and you will be arrested for any attempt to steal an animal.

3. Do NOT go to the police to report every stray animal you see. The police are not responsible for strays and are only required to respond in cases of mistreatment or abuse. If you do witness somebody actually abandoning an animal you can report this but you need to have evidence in the form of the of the car license plate or any other details that will identify the culprit.

4. Bear in mind that standards of animal welfare in Greece are not the same as in other European countries. The police are unlikely to react to animals you see chained or living outside in makeshift kennels. Your complaint must involve abuse or gross neglect.

5. The local council is responsible by law for stray animals. Most do not undertake this responsibility and it falls to animal welfare organisations to pick up and care for strays. These groups of volunteers may be able to help you but remember also that with the huge number of stray animals in Greece they are stretched to the limits and are just not able to help every animal.

The letter in Greek is a directive from the chief of police telling the Greek police that they must respond to any complaint from foreign visitors that relate to animals – of doubtful value in village police stations but useful for getting their attention